MJC FREQUENTLY ASKED QUESTIONS 1. How many races per week? 6 race days per week. 2. What are the race days? Daily except Mondays 3. Why are the races every other week? The 1st phase of the mobile horse betting is every other week based on Manila Jockey Club races only. 4. What is the minimum number of horses to have a valid race? 3 horses 5. How much is the minimum bet for each combination? Php 5.00 per bet combination, excluding the SMS transport fee 6. How much is the SMS Fee for each combination? Php 2.50/msg. standard charges. 7. What are the betting types available? Win, Place, Forecast, Daily Double, Winner-takes-all 8. How many races per day? On weekdays its 7-8 races. On weekends its 13-14 races. 9. How many horses per race? It ranges from 3-13 horses per race 10. What time does the race start? Weekdays: 6:00pm Weekends: 2:00pm 11. What time does the race end? Weekdays: 10:00pm Weekends: 9:30pm 12. How many minutes is the cut-off of accepting bets before each race? Bets are accepted until 5-mins prior to race start 13. If the bet didn’t make the cut-off; what happens to the bet? All bets are cancelled and the money is returned to the MJC wallet automatically. Subscriber will receive an SMS notification of the cancellation. 14. What is a Scratch? When a horse is for whatever reason removed from the race. 15. What is an Early Scratch? The horse is removed from the race prior to race start 16. What is a Late Scratch? The horse is disqualified for whatever reason when the race gates open or during the race 17. What happens to my bet if there is an Early Scratch? All bets are returned to the MJC wallet automatically and an SMS message will inform subscriber 18. What happens to my bet if there is a Late Scratch? Full refund on the following betting types: Daily Double, Forecast, Win, Place, Extra Double, Trifecta, Quartet, Pentafecta, Super 6. No Refund on the following betting types (their bet on the scratched horse will go to the “LLAMADO” Horse for that race. The horse that has the highest chance of winning the race): Daily Double+1, Pick 4, Pick5, Pick 6, Winner Takes All. 19. What is a Win? You just need to pick one horse in each race that you think will WIN. 20. What is a Place? You just need to pick one horse in each race that you think will come in 1st, 2nd or 3rd place. If there are only 3 horses on that race; consider only the 1st and 2nd place. 21. What is Forecast (FC)? You just need to pick 2 horses that will finish 1st and 2nd in that order on each race. 22. What is Extra Double (XD)? You just need to pick 1 horse per race on ALTERNATE races that will finish 1st on each race. Ex: race 1 & 3 23. What is Daily Double (DD)? You just need to pick one horse from 2 consecutive races. The horses must finish 1st on each race. Two consecutive races. EX: RACE 1 & 2 or Race 3 & 4. 24. What is Daily Double +1 (DD1)? You just need to pick one horse from 3 consecutive race. The horses must finish 1st on each race. Three consecutive races; ex RACE 1, 2 & 3 or Race 3, 4 & 5. 25. What is Winner Takes All (WTA)? This is a combination of 7 WINNING horses. The subscriber must pick what he thinks is the winning horse on 7 designated races for WTA. 26. What is PentaFecta (Penta)? Pick 5 horses that will finish the race in the order of 1st to 5th place. 5 horses; 1 race. 27. What is TriFecta (Tri)? Pick 3 horses that will finish the race in the order of 1st to 3rd place. 3 horses; 1 race. 28. What is Quartet (Qrt)? Pick 4 horses that will finish the race in the order of 1st to 4th place. 4 horses; 1 race. 29. What is Pick 4 (P4)? Pick one horse for each 4 consecutive races. Each picked horse must be the winning horse for that race. 30. What is Pick 5 (P5)? Pick one horse for each 5 consecutive races. Each picked horse must be the winning horse for that race. 31. What is Pick 6 (P6)? Pick one horse for each 6 consecutive races. Each picked horse must be the winning horse for that race. 32. What is Super Six (S6)? Pick 6 horses that will finish the race in the order of 1st to 6th place. 6 horses; 1 race. 33. Which betting types are available for your typical subscriber? Initially we will offer the most basic and easy to learn betting types. These are WIN, PLACE, FORECAST, DAILY DOUBLE, DAILY DOUBLE+1 & WINNER TAKES ALL 34. Which betting types are available for the bookies? All betting types are available to the bookies 35. How can I get the race schedules on my mobile phone? Text Sched to 5478. P2.50/msg 36. Is there racing TIPS available for subscription? Yes, just text TIPS to 5478. P5/whole race day tips. 8-13 races depending if it is a weekday or weekend. 37. How can I fund my MJC Wallet? You will need to apply for Smart Money. Once you have a funded Smart Money account, just txt LOAD <amt> to 5477. It will ask you for your WPIN to confirm the transfer from your Smart Money to the MJC Wallet 38. How do I register? To register, just type: REG <Full Name>/<Age>/<Mother’s Maiden Name> to 5477. The subscriber will receive a confirmation message with the details he indicated. Hi <Full name>! Pls confirm: Age: <Age>. Mother’s maiden name: <mother’s maiden name> Reply wid YES <new 4-digit MPIN> to 5477. Dapat 18 & above ka 2 play. 2.50/msg. o If the subscriber reply’s with YES <new 4-digit MPIN>, confirmation message: (FREE) Tnx <full name>! Bet types: FC(Forecast), WIN, PLACE, DD (daily double) & WTA (Winner Takes All). How to play; just txt 4 free: <bet type> to 5477. EX: <FC> to 5477. Load ur wallet txt: LOAD <amt> to 5477. Free msg. After confirmation, send all bet types format. FREE. One-time. Available betting types, keyword & Format: Forecast: FC <race#>/<horse#>,<horse#> <amount> <MPIN> Win: WIN <race#>/<horse#> <amount> <MPIN> Place: PLACE <race#>/<horse#>,<horse#> <amount> <MPIN> Daily Double: DD <start race#>/<horse#>,<horse#> <amount> <MPIN> Winner Takes All: WTA <start race#>/<horse#>,<horse#>,<horse#>,<horse#>,<horse#>,<horse#>,<horse#> <amount> <MPIN> This is a FREE MSG 39. How do I cash out? You can transfer your MJC credits from your MJC wallet to your Smart Money. Just text TRANSFER <amt> <4-digit MPIN> to 5477. 40. How do I inquire the balance on my MJC wallet? Text BAL to 5477. P2.50/msg 41. How much can I transfer out? On a personalized Smart Money, you can transfer upto 50,000 per day. If you have a generic Smart Money card, you can’t transfer funds out of your MJC wallet. You need to personalize it. Visit the nearest Smart Wireless Center 42. Where does my fund or winnings go? All of the winnings and fund are inside the MJC mobile wallet that is linked to your mobile phone. 43. I forgot my MPIN, how can I get it? Just text MPIN <mother’s maiden name> to 5477. P2.50/txt 44. How do I change my MPIN? Just text MPIN <old mpin> <new mpin> to 5477. P2.50/txt 45. How to I get all available betting types and SMS format? Text LIST to 5477. P2.50/msg 46. I want to cancel my bet, what do I do? There are no cancellation of bets as per Games and Amusement Board (GAB) rules & MJC. All bets are final. 47. How will I know what betting types are available per race? You could text SCHED <date or day> to 5478. P2.50/sched 48. How do I get racing results? Text RESULTS to 5478. you will get results for the whole day. P5/whole day results. 49. What is the age to play? 21 and above. 50. Can I give MJC credits to my friend? Yes, just text GIVE <mobile number> <amount> <4-digit MPIN> to 5477. P2.50/txt 51. What is this new mobile gaming service? It is the MJC Mobile Karera Gaming Service. Smart Subscribers age 21 and above can now place their bets via their mobile phones. 52. Why is the service allowed only to 21 years old and above? Per Gaming and Amusement Board (GAB) Rules. 53. What are the requirements to avail the service? Smart Post-paid or pre-paid SIM and a Personalized Smart Money Account 54. Why do I need to have a smart money account? So that subscribers can conveniently withdraw their winning over thousands of ATMs nationwide or use it as a debit card. They can also easily load up their MJC wallets in any Smart Money/Padala outlets. 55. How can I apply for a smart money account? Inject the items below: 54.1 Thru the Wireless Centers 54.2 Thru VMobile who will assign subs a virtual smoney account. Include instruction that subs should visit the WC for personalization. 54.3 Emphasize that existing policy on Smart Money card balance limit and transaction limits apply. 56. What happens if I do not personalize my smart money account? You will be limited to only one (1) Smart Money transaction per day and limited amount per transaction. 57. Can I register in the service using different MINs? Is there a limit in my registration? Yes, the subscriber using a different MIN/Number. There is no limit in the registration. The only limitation is one subscriber is only allowed 2 smart money accounts. 58. If I incorrectly entered my MPIN 3x, will it be blocked? No it won’t be blocked 59. Is there a minimum amount required to load one’s MJC Wallet? There is NO minimum amount required. 60. Is there a balance limit in my MJC wallet? There is NO balance limit in the MJC Wallet 61. If I have problems with my Smart money account, what hotline no. should I call? Smart Money Hotline 62. If I encounter problems in my MJC Wallet account, what hotline no. should I call? Call 6838320 63. If I have concerns on sms charges, rates, what hotline no. should I call? Call Smart Hotline 64. If I lost my celfone, what will happen to the MJC wallet and Smart Money account linked to it? Call MJC Hotline at 6838320 to have the MJC account put on hold and call Smart Money Hotline. Inject here: 63.1 Subs should apply for replacement with number portability. (existing requirements for replacement shall apply) 63.2 automatic redownload of existing smart money account. 65. What happens if there is no number portability available in the Wireless Center or subs cannot provide requirements for SIM replacement? Delink-link Smart Money to New MIN Fax a copy of all documents pertaining to the delink-link to new MIN to MJC: fax number = 636-1454. Register the new MIN to MJC service Call MJC hotline to confirm receipt of Faxed documents and transfer of wallet funds to new MIN Inject here: 64.1 Procedure for delinking of smart money account & link to new MIN shall apply 64.2 How will Vmobile transfer MJC wallet funds from old MIN to new MIN? |